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FAQ

Are DECALLAB graphics as good as Decal Works or Factory Effex?

Yes, absolutely! Our graphics kits are professionally designed and manufactured to the highest industry standards, matching and exceeding brands like Decal Works, Factory Effex, and D’Cor Visuals. We exclusively use authentic 21mil Substance Ultracurve US vinyl with FLO bubble-free air-egress adhesive, trusted by AMA Supercross, MXGP, and Dakar rally teams.

How long does it take to get a design proof?

Once your order is placed and payment is processed, you will receive a 100% custom digital design proof within 1-3 business days. Once you approve the proof, your graphics kit moves immediately to our high-definition print and laminating line.

Do you make your own graphics in-house?

Yes. All DECALLAB graphics are 100% designed, printed, laminated, and precision cut in our own European production facility. This ensures complete quality control, vibrant color reproduction, and expedited dispatch without third-party delays.

Why is my exact bike year or displacement not shown on the preview image?

With thousands of motorcycle year, model, and displacement combinations across KTM, Husqvarna, GasGas, Yamaha, Honda, Kawasaki, Suzuki, and boutique brands, it is impossible to display every single plastic template on our website previews. Rest assured: when you order, our design lab customizes the exact template matching your chosen bike model and year down to the millimeter.

Can I buy individual replacement pieces for my graphics kit?

Yes, you can! If you damage a shroud, front fender, or number plate in a crash, simply email us at sales@decallab.com with your original order details or photo, and we will reprint and ship the exact replacement pieces you need.

What is the thickness of DECALLAB graphics?

Our complete applied graphics thickness is heavy-duty 21mil (533 microns). This consists of premium Substance Ultracurve flexible vinyl with extreme-tack adhesive paired with an ultra-thick Substance Ultracurve gloss laminate designed specifically to endure roost, rock hits, and deep boot friction.

Do you make graphics for uncommon or older dirt bike models?

We maintain an extensive, precision-scanned template library covering classic, rare, and modern dirt bikes, enduro models, supermotos, adventure bikes, and UTVs. If you do not see your specific model listed in the selector, contact sales@decallab.com with your bike model and photos.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and direct bank wire transfers for safe and secure global checkout.

Can you customize the design shown on your website?

Yes! Every design on DECALLAB is 100% customizable. You can change primary and secondary colors, add your rider name, race numbers, race class backgrounds, personal sponsors, and team logos at zero extra charge.

Can you replicate or customize a design if I send a photo or sketch?

Yes. If you have an inspiration photo, vintage livery, or custom team concept, email it to sales@decallab.com. Our design team can create a tailored custom concept based on your exact aesthetic requirements.

Why do you not offer official Red Bull or Monster Energy logos?

Red Bull, Monster Energy, and certain energy drink logos are strictly protected worldwide trademarks. We respect intellectual property rights and only print these logos if you provide verifiable official sponsorship contracts or written team authorization.

How long does the entire production process take?

Custom proofs are dispatched within 24–72 hours. Once you approve your digital proof, production (printing, drying, 21mil laminating, and die-cutting) takes 2–4 business days before handover to FedEx or DHL.

What countries do you ship to?

We ship worldwide! Every graphics kit is packaged in reinforced protective tubes or flat packs and delivered via FedEx Express, DHL Express, or tracked postal services to the USA, Canada, Europe, Australia, and over 120 countries worldwide.

Can you guarantee specific delivery dates?

While international courier delivery times are subject to local customs clearance, we always prioritize urgent race deadlines. If you have an upcoming championship or photoshoot, inform our team when ordering and we will expedite your proofing and production schedule.

Can I track my order once shipped?

Yes. As soon as your order leaves our facility, you will receive an automated shipping notification with your live tracking number (FedEx or DHL) to follow your parcel right to your door.

What is your return and satisfaction policy?

Because every kit is custom-manufactured with your specific bike model, name, and numbers, custom products cannot be returned for resale. However, if there is any manufacturing defect, printing error, or template misfit on our part, notify us at sales@decallab.com within 15 days of delivery with photos, and we will immediately reprint and replace the affected pieces free of charge.

Contact Decallab

Please feel free to contact us if you have any further questions or concerns